Last updated: 20/02/2026
This Cookies Policy explains how LUGGO (“we”, “us”, or “our”) uses cookies and similar technologies on our website. It also explains your options for controlling or managing these technologies.
We are committed to transparency and ensuring that your online experience with us is both safe and enjoyable.
1. What Are Cookies
Cookies are small text files placed on your device (computer, smartphone, or tablet) when you visit a website. They help websites function properly, improve performance, and remember your preferences. Some cookies are essential for the site to work, while others support analytics, personalization, or marketing activities.
2. How We Use Cookies
We use cookies and similar technologies to:
- Maintain the proper functioning of the website and key features, including the shopping cart, account login, and secure checkout.
- Provide insights into how our visitors interact with our website, so we can continually improve its performance and usability.
- Retain your selected preferences, such as language, region, and cookie choices, to provide a consistent and customized experience each time you visit.
- Provide personalized content and offers that reflect your preferences and shopping interests.
All data collected through cookies is processed in accordance with our Privacy Policy.
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the proper functioning of our website and are enabled by default to support key features. They are typically set in response to actions you take, such as adjusting your privacy settings, logging into your account, or completing a form.
Essential cookies do not gather information for marketing purposes or track your activity across other websites. Their sole purpose is to maintain the website’s stability, security, and functionality, ensuring that core features perform as intended.
3.2 Analytics and Performance Cookies
These cookies help us understand how visitors use our website. They collect information such as which pages are visited most often, how users navigate through the site, and whether they encounter any errors. The data gathered is aggregated and anonymous, meaning it does not identify individual visitors.
We use this information to measure and improve the performance of our website, enhance user experience, and ensure that our content remains relevant and easy to navigate. Disabling these cookies may limit our ability to optimize the website’s functionality and overall performance.
3.3 Preference Cookies
Preference cookies enable our website to remember your choices and settings, such as language selection, region, or display preferences. By storing these details, they help personalize your browsing experience and ensure the site functions in a way that suits your needs. These cookies do not track your activity across other websites and are used solely to improve your comfort and convenience while using our services.
Opting out of preference cookies may result in a less personalized browsing experience and limited functionality of certain features.
3.4 Marketing and Advertising Cookies
Marketing and advertising cookies help deliver content and promotions that reflect your interests. By understanding how you interact with our website, we can refine our marketing efforts to make them more relevant and effective.
Set either by us or by trusted advertising partners, these cookies create a profile of your preferences and display tailored promotions across our website and within our marketing channels.
Disabling marketing and advertising cookies may result in less personalized content and fewer promotional offers.
3.5 Third-Party Cookies
Third-party cookies are placed by external service providers that operate on our website. They support functions such as analytics, advertising, and social media integration, helping to deliver a consistent user experience across platforms.
These cookies collect browsing data across websites to deliver relevant content, measure marketing performance, and support third-party services.
- A common example of third-party cookies is Google Analytics. This service helps website owners understand how visitors use the site by collecting data such as page views, traffic sources, and navigation patterns. The information is used to evaluate performance and improve functionality. Data processing is carried out in accordance with Google’s privacy and data protection policies.
Opting out of third-party cookies may restrict access to certain functionalities, reduce the relevance of displayed content and advertisements, and limit the accuracy of analytical data used to assess website performance.
4. Cookie Consent and Control
When first accessing our website, you will be prompted to select your cookie preferences through a consent banner. Non-essential cookies can be accepted or declined at any time.
5. Data Protection and Retention
All data collected through cookies is handled in compliance with our Privacy Policy and applicable data protection regulations, including the GDPR. Cookies are retained only for the duration necessary to fulfill their specific purpose.
6. Updates to This Policy
This Cookies Policy may be revised periodically to reflect updates in technology, legal requirements, or internal practices. All changes will be published on this page, accompanied by an updated “Last updated” date.
Contact Us
If you have any questions about our use of cookies or this policy, you can contact us at:
Email: info@luggo.com
Address: Krebsengartengasse 1/8, 1150 Wien, Austria